
Leadership
and Management Program
Summary
A successful
organization is a reflection of its employees’
leadership and management skills. As individuals within
that organization, each of us needs to practice positive
leadership skills while developing an increased
awareness of others' values, needs, and reasons for
behaving. In a truly productive and rewarding workplace,
personal goals and organizational goals must be closely
linked – often a challenging task in a complex
environment. The following series of interactive
workshops are designed to help managers, supervisors and
employees develop their own leadership skills while
creating more productive relationships with others.
Topics Include:
-
The
Nature of Leadership, Power, and Authority
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Understanding Motivation in the Workplace
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Communicating for Impact
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Building
Teams and Managing Conflict
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Ethics
and Ethical Decision-Making/Problem-Solving
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Change,
Stress and Humor in the Workplace
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Managing
Time, Setting Priorities and Running Effective
Meetings
-
Train-the-Trainer/Effective Presentation Skills
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Systematic Performance Management
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Developing More Effective Customer Service
-
Understanding Generational Diversity – A Values
Approach
-
Using
Emotional Intelligence to Create Positive Change
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Essentials of Project Management
-
Outcomes-Based Strategic Planning and Assessment
-
Visual
Workplace Management (5-S)
-
Career
Development and Life Planning
-
Succession Planning for Effective Change
-
What’s
Your Preference: Using the Myers-Briggs Type
Indicator

Professional educators and
drug and alcohol specialists
from New York City
participating in Summer '07 Career Development
and Life Planning Program
with Dr. Bitting. Dr. Bob
Bitting is the Director of the Graduate Counseling
Program at Alfred University, in Western New York (NY) and is an independent
human resources consultant and trainer. He has developed
and presented over 500 leadership programs for industry,
healthcare, not-for-profit, government agency, and
educational employees. He can be reached at:
training@robertbitting.com
(607) 382-8383 |