- Barbara Norton, President
Olean Area Industrial Management Council
Bob works at Alfred University, and is an independent human resources consultant and trainer. During the past 20 years, he has developed and presented over 1,000 training programs for industry, government, not-for-profit and human service agencies, and academic institutions on the subjects of leadership, motivation, effective communications, outcomes-based strategic planning, teambuilding, coaching and counseling skills, and humor and change (among other topics). His clients have included the U.S. Army (at Aberdeen Proving Ground, Fort Belvoir, and Fort Monmouth), Xerox Corporation, Toshiba, Inc., Philips Lighting Company, the Arcs of Allegany, Steuben, and Schuyler Counties, ALCAS/CUTCO Corporation, Dresser-Rand, Rich Products, Inc., New York State Electric and Gas, Olean General Hospital, and the International Association of Administrative Professionals. He earned his Ph.D. in Higher Education Administration from SUNY Buffalo, with an emphasis on leadership and on industry, university and government interactions.
Bob is currently the Director of the Graduate Public Administration Program, and Associate Dean of Academic Affairs for the Downstate Graduate School. He is also a Licensed Mental Health Counselor, specializing in services for domestic violence victims and offenders. He has also served as Associate Vice President of Research and Sponsored Programs, coordinating outreach and liaison efforts with industrial and government research sponsors, interacting with foundations and economic development agencies, and administering grants and contracts.
Bob has published numerous articles related to research and economic development, as well as articles on leadership, humor, change, and effective communication in the workplace, and is a contributing editor to the Olean Times Herald in the area of management development. He is also an adjunct faculty member of Jamestown Community College’s Management Institute, where he regularly teaches courses in management principles and supervisory development. He is also a huge Beatles fan.
Bob lives in Alfred, NY with his wife, Dianne, who is a retired teacher. Their daughter, Sarah, is the manager of development for Women in Government, a not-for-profit organization in Washington, DC, and their son, Michael, is program reviewer for the Green Building Certification Institute (a sister company of the U.S. Green Building Council), also in Washington.