- Barbara Norton, President
Olean Area Industrial Management Council
Bob works at Alfred University, and is an independent leadership and organizational development consultant and trainer. During the past 20 years, he has developed and presented over 1,000 training programs for industry, government, not-for-profit and human service agencies, and academic institutions on the subjects of leadership, motivation, conflict management, emotional intelligence, career development and life planning, effective communications, outcomes-based strategic planning, teambuilding, coaching and counseling skills, and humor and change (among other topics). Recent clients include the U.S. Army, Saint-Gobain North America, Xerox Corporation, Northwest Savings Bank, the Southwest Florida Library Network, Bradford Reional Medical Center, and the Health Information Management Association. He also has worked with a number of NYS Community Action Agencies, including Cattaraugus Community Action, ACCORD Corporation, and ProAction of Steuben and Yates, Inc.
Bob earned his Ph.D. in Higher Education Administration from SUNY Buffalo, with an emphasis on leadership and organizational development. He is currently the Director of the Graduate Public Administration Program, Associate Dean of Academic Affairs, and Director of Internship and Field Placements for the Downstate (NYC-based) Graduate School. He teaches in both the Public Administration and Counseling Programs. He is also a Licensed Mental Health Counselor (LMHC), specializing in services for domestic violence victims and offenders, and is certified through the Department of Homeland Security as a domestic violence instructor trainer. He has also served as Associate Vice President of Research and Sponsored Programs, coordinating outreach and liaison efforts with industrial and government research sponsors, interacting with foundations and economic development agencies, and administering grants and contracts.
He has published numerous articles related to research and economic development, as well as articles on leadership, humor, change, and effective communications in the workplace, and has been a contributing editor to the Olean Times Herald in the area of management development.
Bob lives in Alfred, NY with his wife, Dianne, who is a retired teacher. Their daughter, Sarah, is the director of development for the Kenan-Flager Business School at the University of North Carolina. Her husband Matt is a special education teacher, specializing in working with children with autism. He is currently working on his Ph.D. at UNC. Their son, Holden, is grandchild #1 (and doing great at 20 months old!). Bob and Dianneís son, Michael, is a project reviewer for the Green Building Certification Institute (a sister company of the U.S. Green Building Council), in Washington, DC, and a graduate student at John Hopkins University. He is married to Hillary, who is a project manager at Benchwork, a marketing firm in Chestertown, MD.